Setting sail to new horizons, one seafarer at a time
Navigating careers, connecting continents
Launching careers, anchoring success worldwide
Serving shipowners and seafarers, spanning oceans
From port to port, we’re your crewing partner
Casting off to distant shores, with skilled crews at the helm
At the heart of every voyage, our commitment to principals' success
Who We Are
Manning Agency in Indonesia
PT Tivas Marin Servis is a Manning Agency company based in Jakarta, Indonesia since 2017. We are fully licensed and specialize in recruiting competent Indonesian ship crew for various types of vessels, including tankers, bulk carriers, bunker tankers, offshore vessels, and international cruise ships worldwide. Our primary focus is on providing crewing services aimed at developing cooperation and establishing long-term partnerships with prospective principals and ship owners globally.
We work closely with our principals in a flexible, efficient, and loyal manner, offering quality services tailored to their budgets. Our commitment includes providing 24-hour service indefinitely. Since 2017, we have successfully placed our crew on over 80 vessels, ranging from Landing Craft Tank, Tug Boat, Crew Boat, VSP, LNG, LPG, Bulk, Bunker Tanker to Cruise ships.
We are dedicated to achieving principal satisfaction through the hard work of our company, supported by our Human Resources team. Our crew members undergo training according to the Standards of Training Certification and Watchkeeping (STCW 2010), recognized by maritime authorities worldwide. We understand the importance of addressing the evolving human resource needs in the maritime industry and other sectors.
As a crew agent, we not only recruit crew members but also provide training and development programs to enhance their performance on board. These programs include Maritime English Training, professional certification programs (if required), computer introduction programs, and more. We acknowledge Indonesia's rich maritime education history and strive to produce professionals qualified to international standards under the Ministry of Transportation of the Republic of Indonesia.
Furthermore, we adhere strictly to laws and regulations, proactively improving Quality, Health, Safety, and Environment (QHSE) standards and policies to ensure compliance and safety at all times.
We, as a crewing agency, play a pivotal role in preparing all the necessary requirements for the ship's crew before they embark on their journey to the principal ship, both domestically and internationally. Our responsibility entails selecting prospective crew members based on the required qualifications, in collaboration with our marine and engine supervisors who are proficient in their respective fields. Additionally, we oversee the entire crew change process. Moreover, we ensure compliance with all legal regulations, including crew insurance, crew management, administrative tasks, payroll systems, and social contributions. Leveraging our extensive experience in the maritime industry, we are dedicated to meeting our clients' needs by presenting potential crew members for their consideration.
We believe that crew development plays a crucial role in addressing the complexities of crew management, ensuring the continuous advancement of careers and future employment opportunities for Indonesian seafarers. This belief is underpinned by the training programs we offer to enhance the qualifications and competence of our crew, with a particular focus on improving their English language skills through courses such as the Maritime English Training Course, Marlins Test Preparation Program, and Conversation Class. As a result, we actively seek and value feedback from our clients/principals, utilizing evaluations and reports to prioritize client satisfaction. With our dedicated team of professionals, we are committed to supporting crew members in enhancing their skills, facilitating their progression from lower to higher proficiency levels, and upholding the high standards expected within the industry.
As a crew agent who mostly works with principals having long-term contracts with Saudi Aramco and in other regions worldwide, obtaining English certification, namely the Marlins Test, is important and required. This certification allows ship operators to demonstrate that seafarers, of any nationality, have been assessed on their ability to communicate in English – a necessity emphasized by the ISM Code and the revised STCW Convention. As a Marlins Approved Test Center, PT Tivas Marin Servis ensures that our crew can pass the test and perform well in the interview process, both in the English language and in their knowledge base.
Seafarer payroll systems may appear to be a straightforward matter, but they pose challenges both domestically and internationally due to the inadequacy of traditional financial systems for this purpose. Payments may be delayed for weeks, and both principals and crew members may incur various costs, such as additional fees during money transfers.
With our specialized payroll team, we can address these challenges by analyzing local state laws and assisting in calculating crew income tax and other related matters based on our clients' specific requirementsp